Visual Look Up allows your device to recognize objects found in photos and gives you additional information about them. Although it’s a handy feature, it doesn’t always work, and if you have an old device, it might not work at all.
So, if you’re having trouble using the Visual Look Up feature on your iPhone, here are some reasons why it might not be working and what you can do to fix it.
iPhone Models Supporting Visual Look Up
First off, be sure to check if your device is running iOS 15 or iPadOS 15.1 (and later). To check, head to Settings > General > About, then check the iOS or iPadOS version. To download and install the latest firmware available, go to Settings > General > Software Update.
If your device’s software is up to date and Visual Look Up still isn’t working, it may be because your device doesn’t support the feature. Visual Look Up only works on devices with the A12 Bionic chip or later, meaning only the following models support Visual Look Up: