Tesla has issued a recall for over 10,000 Powerwall 2 units in the U.S. due to issues with lithium-ion battery cells that can malfunction and potentially cause overheating. This announcement comes directly from the U.S. Consumer Product Safety Commission (CPSC), highlighting concerns about safety.
As reported by the federal safety agency, there have been 22 reports of overheating units, six instances of smoking units, and five reports of fires resulting in minor property damage. This situation requires immediate attention from Powerwall 2 users.
The CPSC encourages consumers to verify if their Powerwall 2 system is affected by checking for notifications in the Tesla App. In the recall notice, they mention, “Tesla has remotely discharged (or removed energy from the battery of) affected Powerwall 2 systems that are online to prevent overheating until the replacement is installed.”
The affected models were installed by certified Tesla professionals from November 2020 to December 2022 and were sold for approximately $8,000 (about €7,500), according to the CPSC.
Tesla clarifies on its website that the recall only targets a specific “subset” of Powerwall 2 units due to defects in third-party battery cells. Importantly, this recall does not pertain to Powerwall 3 customers at all.
Interestingly, this recall is not solely a U.S. issue. The Powerwall 2 recall first began in Australia in September, where the Australian Competition and Consumer Commission (ACCC) released a notice similar to the one issued recently in the U.S. Tesla guarantees that affected U.S. customers will be notified through the Tesla app, and the units will be replaced at no cost.
Powerwall users can still utilize solar energy generation, but backup power will be temporarily unavailable until a replacement unit is installed. Tesla advises those needing replacements first to contact their certified installer. If an installer is unreachable, users can directly reach out to Tesla via email at [email protected] or by calling 1-877-961-7652.
Launched in 2015, the Powerwall was designed to enhance solar panel efficiency and provide power during outages. The Powerwall 2 began production in 2017, while the Powerwall 3 was introduced in late 2023.
Notably, Tesla announced in September that it has sold over 1 million Powerwall units globally. In early 2025, its Gigafactory in Nevada produced a record 1,500 Powerwalls in a single day, furthering its mission to make clean energy accessible to more households worldwide.
What should I do if my Powerwall 2 is recalled? If you have a Powerwall 2, check the Tesla App for notifications. If your unit is impacted, Tesla will guide you through the replacement process at no cost.
How long will it take to get a replacement Powerwall? The replacement timeframe may vary, depending on factors like availability and your location, but Tesla will keep you informed throughout the process.
What are the risks associated with the recalled Powerwall 2? The primary risks include overheating and potential fire hazards, which could lead to property damage and safety concerns for homeowners.
Is my Powerwall 3 affected by this recall? No, the recall specifically addresses a certain subset of Powerwall 2 units due to battery cell defects and does not affect Powerwall 3 models.
Will solar generation still function during the recall? Yes, while backup power is temporarily unavailable, solar generation through the Powerwall will continue to operate normally until a replacement unit is installed.
In conclusion, if you own a Powerwall 2, it is crucial to check for any notifications in the Tesla App. Stay proactive about your home’s energy management and explore related topics to stay informed. For more insights, visit Moyens I/O.