Have your Facebook app notifications stopped working? If so, it’s extremely frustrating as you won’t know what’s going on with your friends on the platform. There are many reasons the Facebook app for iPhone and Android won’t deliver your notifications. You can tweak a few options here and there on your phone and in the app to get your Facebook notifications back.
Here are various solutions to fix your Facebook notifications not working on Android and iOS.
1. Check Your Internet Connection
The first reason why you might not receive Facebook notifications is a poor internet connection. Maybe you are out of range of your Wi-Fi signal or the internet is down.
Open Settings on your smartphone and go to Wi-Fi. Choose a network that you usually connect to. Once connected, a blue tick will appear next to the name. If the internet isn’t working, you can see No Network Available. On Android, open Settings and search for Wi-Fi, then select the first option.
The steps for checking your internet connection on Android will vary depending on your Android version and device model.
You can check the Wi-Fi speed using a free website to confirm its functionality. Try restarting your router to fix any internet problems. If that doesn’t work, contact your internet service provider to find a solution.
You can also switch from Wi-Fi to mobile data and establish an internet connection. Make sure to have an active data plan. Once your internet connection is stable, you will be able to receive Facebook notifications.
2. Disable Do Not Disturb and Airplane Mode
Your phone’s notifications settings might be a reason why you aren’t receiving alerts. Do Not Disturb mode or Airplane mode might be enabled.
Disable both modes on your iOS or Android phone. For iPhone X and above, swipe down from the right end of the screen. For iPhone 8 Plus and lower models, you need to swipe up from the bottom. If there’s a text saying On in your Focus toggle, tap on it to disable it. Also, disable Airplane Mode if enabled by tapping the Airplane icon.
On Android, swipe down your screen from the top and tap to disable Flight / Airplane, Focus, and Do Not Disturb modes. You’ll know they are enabled if colored.
3. Check Notification Permissions for Facebook
Another reason you may not be receiving alerts is that you might not have granted the required permissions after logging into Facebook the first time. To allow Facebook to send notifications on your iOS device:
- Go to Settings and navigate to Facebook.
- Check Notifications to confirm whether they are off or not.
- Toggle on Allow Notifications to turn them back on.
You can also turn on Time Sensitive Notifications on your iPhone for urgent content.
For an Android device, follow these steps:
- Go to Settings and select Apps.
- Search Facebook and tap Notifications.
- Toggle the Show notifications button to turn on Facebook notifications.
4. Check Notifications Settings on Facebook
Your Facebook account also has a Notifications section that could be responsible for the alerts not loading. You can change the settings and solve the issue.
On your iOS device, follow these steps:
- Open your Facebook app and select Menu from the bottom right of the screen.
- Scroll down and tap Settings & Privacy > Settings.
- Scroll down to Preferences and then tap Notifications. This section contains all your permissions and how to receive alerts from the app.
- If the Mute Push Notifications toggle is enabled, tap and disable it. You will receive a message pop-up that notifications are no longer muted.
On Android, follow these steps to enable Facebook notifications:
- Tap your profile picture in the top right.
- Scroll down and tap Settings & Privacy > Settings.
- Under Preferences section, tap Notifications.
- On the next page, scroll down to the Where You Receive Notifications section and tap Push.
- Ensure the Mute Push Notifications option is turned off while the rest are turned on.
If you’re not receiving Facebook notifications because you’ve disabled the app from sending them in your phone’s Settings app, you’ll see a Turn On Push Notifications option instead when you tap Push . Tap Turn On Push Notifications, and on the next page, allow Facebook to send notifications.
The Facebook app will load all the pending alerts as soon as you refresh.
5. Restart Your Phone
Restarting your phone can significantly improve the performance of your device as the memory is cleared.
Once your phone restarts, wait for all the apps to load properly before scrolling or swiping. Connect to a network that you normally use. Once connected, open the Facebook app and refresh the notifications.
All Facebook notifications should appear on your phone.
6. Clear the Facebook App Cache
Sometimes, apps become buggy when there are cache issues. Clearing the stored files usually fixes this.
To clear your Facebook cache on your iOS device:
- Open Settings and go to General.
- Tap on iPhone Storage to check the current storage consumption.
- Scroll down until you see Facebook and open it.
- Select Offload App to clear the unnecessary files.
- Reinstall the app again.
If you have an Android device, follow these steps:
- Go to Settings and select Apps.
- Then, search for Facebook and go to Storage.
- Tap Clear cache.
7. Update the Facebook App on iOS or Android
Sometimes, older app versions may contain glitches and bugs that are fixed in the newer versions. If you are using an older Facebook version, it could cause notifications not to load properly.
Go to your Play Store or App Store and search for Facebook. If an update is due, you will see an Update button. If not, that means the Facebook app is already up-to-date.
8. Update Your Android or iPhone
Phone updates are not just battery drainers that take up storage on your phone. There are many reasons why you need to update your iPhone or Android device. From bug fixes to faster processing, updates come with many perks.
To update your iPhone, go to Settings, open General, and tap on Software Update. If there’s a download available, tap Download and install. Your device will download and install any available updates and request a Restart.
To update your Android device, go to your device Settings. Scroll down to Software update and tap Download and install. If a software update is available, you’ll be given the option to Update your phone.
The fixes in your phone’s system can help fix Facebook notifications that aren’t loading.
9. Reinstall Facebook on Your Smartphone
If nothing seems to work, try reinstalling the app. Delete Facebook from your phone. When you reinstall Facebook, the fresh start may resolve the problem of notifications not loading.
Fix Your Facebook Notifications With Simple Steps
If you are not receiving Facebook alerts, it doesn’t mean that your social circle has abandoned you. In fact, there can be a problem with the device, internet, or software.
We elaborated on the most practical methods to solve notification-related problems on the Facebook app. Make sure to have an active internet connection. Also, update your device and the app to the latest versions.
You should start receiving notifications by trying the methods listed above. If not, it can be a fault on Facebook’s end. In that case, contact the Facebook Help Center for further help.