Apple has recently announced a global repair program due to multiple reports of power failures in certain Mac mini computers. If you’re a Mac mini user, especially one who has experienced any issues, it’s crucial to understand the timeline and how to check if your device is affected.
This program comes on the heels of the launch of the M2 Mac mini in January 2023, although the issues seem to be related to units produced between June 16 and November 23, 2024. This information was shared in a notice that has been circulating in tech circles.
“Apple has determined that a very small percentage of Mac mini (2023) devices with the M2 chip may no longer power on,” the company stated. However, not much is known about the root cause of these power issues. Moyens I/O has reached out for further explanations and will update the article accordingly.
If you find yourself among those affected, Apple or an Apple Authorized Service Provider will repair your Mac mini at no cost. The repair program covers eligible devices for three years from the date of the first retail sale. Note that if you’ve relocated and taken your Mac mini abroad, repair options might vary based on your country of purchase. It’s advisable to consult Apple for more details.
Steps to Check Your Mac mini for Eligibility
If you own an M2 Mac mini, here’s how to determine whether your device is one of the affected units:
- First, locate your Mac mini’s serial number. You can find this on the bottom of the computer or the original packaging. If your device is functioning, the serial number can be found by clicking the Apple icon at the top-left of your screen, then selecting “About This Mac.”
- Next, visit the online eligibility checker on Apple’s service program page and input your serial number to confirm if your unit qualifies for the repair.
- If your Mac mini requires repair, you will be prompted to choose your preferred service option, which may include visiting an Apple Authorized Retailer or an Apple retail store.
It’s worth mentioning that Apple has opted not to release an M3 Mac mini and instead introduced the M4 model in November 2024. The new design is not only more powerful but also more compact, earning high praise from various tech reviewers.
Do many Mac mini users face power issues? Yes, Apple’s repair program highlights the importance of addressing potential defects swiftly.
Will Apple provide a repair for free? Absolutely, as long as your device is within the prescribed eligibility conditions.
What should I do if my device won’t turn on? Your first step should be to check if it’s covered under the repair program by finding your serial number and checking its status online.
Is there a deadline for the repair program? Yes, the program is available for three years from your unit’s initial retail sale, giving you ample time to seek a resolution.
If you own one of the affected Mac mini models, follow the steps outlined and don’t hesitate to reach out to Apple for assistance. The tech landscape is ever-evolving, and staying informed is key. For more captivating content related to tech and updates, continue exploring offerings at Moyens I/O.