Google Maps is often a reliable travel companion, yet occasional glitches can leave us stranded. Issues like server outages, lack of internet connectivity, incorrect time and date settings, or restricted background data usage can contribute to these issues. Here are some troubleshooting steps you can take to resolve the problem.
Perform Some Preliminary Checks
Begin the troubleshooting process with some basic checks. First, reboot your device to rule out any temporary disruptions. Then, ensure your device is connected to the internet, and if using mobile data, confirm the data package hasn’t expired. Besides that, if you’re connected to the Internet via a VPN, turn it off temporarily.
If the above basic checks do not solve the issue, you should try the remaining fixes listed below.
Ensure the Issue Isn’t on the Backend
If the basic checks don’t resolve the issue, ensure it’s not stemming from Google’s backend servers. Go to the Google Maps Status Dashboard and check for any service disruptions or outages.