Some PCs won’t boot correctly after installing the July 2024 Windows security update, but this is entirely Microsoft’s fault—the latest issue has nothing to do with CrowdStrike.
If you use full-volume encryption and are stuck on the BitLocker recovery screen, punching your recovery key should resume the boot process. Microsoft says a fix is underway.
The problem is blamed on the July 2024 Windows security update, released on July 9, 2024, for Windows 11 (23H2, 22H2, and 21H2) and Windows 10 (22H2 and 21H2). However, not everyone who installed the update saw their PC boot into the BitLocker recovery screen.
As Microsoft acknowledges, enabling Windows encryption in Settings > Privacy & Security > Device is hte main culprit here. “Resulting from this issue, you might be prompted to enter the recovery key from your Microsoft account to unlock your drive,” it reads. Entering your BitLocker recovery key should resume booting. The company suggested that affected customers retrieve the recovery key by logging into the BitLocker recovery portal with their Microsoft account and following the instructions on this Microsoft page.